Bed1 Privacy Policy — How Your Information Is Kept Safe
Last updated: 2026. bed1 is fully committed to protecting your personal data. This policy clearly outlines what information we collect, how we use it, and what rights you have.
What Data We Collect
Bed1 collects various types of data to provide its services and maintain security. The types and sources of data are explained below.
Account & Personal Information
- Name, date of birth, email address, and mobile number provided at registration.
- Details from your national ID or equivalent document submitted for identity verification.
- Account preferences, language settings, and communication preferences.
Payment & Financial Information
- Records of transactions processed via bKash, Nagad, or bank transfer (BDT).
- Deposit and withdrawal history, amounts, and timestamps.
- Bed1 does not store full card numbers or bank account details — only transaction reference numbers are retained.
Device & Browser Information
- IP address, device type (Android/iOS/Desktop), and browser version.
- Operating system, screen resolution, and network information.
- Usage data including time spent on the platform, pages visited, and games played.
Cookies & Tracking
Bed1 uses cookies to manage sessions, remember user preferences, and improve service quality. There are two types of cookies: essential (session, login) and analytical (usage patterns). You can disable cookies from your browser settings, though this may limit certain features.
How We Use Your Data
Bed1 uses collected data only for specific, legitimate purposes. All purposes are clearly listed below.
For account creation, login verification, password recovery, and delivering personalized services.
Processing deposit and withdrawal requests, preventing fraud, and ensuring financial security.
Analyzing user experience to improve the platform's Games, payment system, and interface.
Sending important updates, transaction confirmations, and promotional messages — with your consent only.
Sharing Data with Third Parties
Bed1 never sells your personal information or shares it with third parties for commercial purposes. However, limited data may be shared in the following cases:
- Payment Service Providers: The minimum information required to verify transactions with bKash, Nagad, or your bank.
- Game Provider: For managing gaming sessions with Live Casino or third-party game providers.
- Legal Authority: In response to lawful requests from government or regulatory authorities under applicable laws of Bangladesh.
- Security Investigation: With verification services to prevent fraud and illegal activity.
All data-sharing agreements with third parties include confidentiality and privacy protection clauses.
Data Retention, Security & Protection Measures
Data Retention Period
Data for active accounts is retained for as long as the account remains open. After closure, certain data may be kept for up to 5 years to meet legal and regulatory requirements, after which it is permanently deleted.
Security Technology
All data is transmitted over encrypted connections. Server-side encryption, regular security audits, and access controls are enforced. Only authorized personnel can access information on a need-to-know basis.
Response to Data Breaches
In the event of a data breach, bed1 will promptly investigate and notify affected users at their registered email address within 72 hours, along with guidance on the necessary protective steps to take.
Your Rights & Policy Changes
Your Rights Over Your Data
You may request to view the information bed1 holds about you.
You may request corrections to any inaccurate or outdated information.
Unless required by law, you may request that your data be deleted after your account is closed.
The right to opt out of promotional communications and to object to certain data processing activities.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days of receiving your request.
Policy Updates
Bed1 may update this Privacy Policy at any time. For significant changes, users will be notified at their registered email address and via a notice on the platform. Continued use of the service after any changes constitutes acceptance of the updated policy.
Questions & Support
For any privacy-related questions, complaints, or rights requests, please contact our customer support. Email: [email protected] — usually responded to within 24–48 hours. For detailed inquiries, FAQ See.